Marktgraben 7-9, Innenstadt, 6020 Innsbruck, Austria
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Image 1 of Hotel Maximilian – Stadthaus Penz
Image 2 of Hotel Maximilian – Stadthaus Penz

Hotel Maximilian – Stadthaus Penz Overview

First Impressions

Walking into Hotel Maximilian – Stadthaus Penz feels like stepping into someone’s beautifully curated home rather than a typical hotel lobby. The building itself has this wonderful old-world charm that you’d expect from Innsbruck‘s historic center, but inside it’s been updated with just the right amount of modern touches. I mean, you’re literally on Marktgraben, which puts you right in the thick of everything — honestly, I couldn’t have asked for a better spot to explore the old town from.

The Location Sweet Spot

This four-star property sits in what locals call the Innenstadt, and trust me, that location score of 9.8 isn’t just marketing fluff. You can walk to the Golden Roof in about three minutes, and the Christmas markets (if you’re visiting in winter) are practically at your doorstep. What I really appreciated was how quiet the room stayed despite being so central — the windows do a great job blocking out any street noise. Couples seem to get this location thing too, rating it 9.8 for romantic getaways, and I can see why. The proximity to local attractions makes it an ideal base for exploring.

Sleep Quality That Actually Delivers

You know what’s rare these days? A hotel bed that actually lives up to the hype. The mattresses here are seriously comfortable — not too soft, not too firm, just that perfect sweet spot that had me sleeping like a baby. The rooms have this cozy, residential feel with warm wood accents and thoughtful lighting that makes you want to linger a bit longer in the morning. Everything feels well-maintained and genuinely comfortable, not just Instagram-pretty. Guests consistently praise the quality of rest they experience here.

Breakfast Worth Waking Up For

The breakfast spread here surprised me in the best way possible. They’ve got the usual continental options covered, but there’s also Italian specialties, solid vegetarian and vegan choices, and even gluten-free items that don’t taste like cardboard. The buffet setup flows well — no awkward crowding around the coffee machine — and if you’re rushing to catch an early train or tour, they’ll actually pack breakfast to go for you. Small touches like that make a real difference when you’re trying to make the most of your time in the Alps.

Why Guests Love It

With an 8.9 rating, this place clearly gets the fundamentals right, but what really sets it apart is how it balances that historic Innsbruck charm with genuine comfort. The staff knows the area well and can point you toward the less touristy spots for dinner or drinks. It’s the kind of place where you feel like a local rather than just another tourist passing through — and in a city as beautiful as Innsbruck, that connection makes all the difference in your experience. Whether you’re visiting for business or leisure, this hotel delivers on every front.

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Image 4 of Hotel Maximilian – Stadthaus Penz

Facilities

Ski:

  • Ski storage

View:

  • City view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock

Parking:

  • Parking garage
  • Electric vehicle charging station

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Activities:

  • Hiking
  • Skiing

Food & Drink:

  • Special diet menus (on request)
  • Bar

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Hotel Maximilian – Stadthaus Penz
Image 6 of Hotel Maximilian – Stadthaus Penz

House Rules at Hotel Maximilian – Stadthaus Penz

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00 to 22:00

Check-out:

  • From 07:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.2

Location:

9.8

Free WiFi:

8.6

Facilities:

8.9

Cleanliness:

9.4

Value for money:

8.5